Last updated: October 2025
Welcome to Helen Martin Counselling. By accessing or using this website, you agree to the following terms and conditions. Please read them carefully.
1. General Information
Helen Martin Counselling provides individual therapy services to adults, both in-person (in Basingstoke and surrounding areas) and online. This website is intended to offer information about services, qualifications, and contact details.
2. Use of Website
- You agree to use this website for lawful purposes only.
- You must not use this site to transmit any harmful, offensive, or unlawful content.
- All content on this site is for informational purposes only and does not constitute therapeutic advice.
3. Confidentiality & Privacy
- Any personal information submitted via contact forms or email is handled in accordance with our Privacy Policy.
- Counselling sessions are confidential, except where disclosure is required by law (e.g. risk of harm to self or others).
4. Booking & Cancellation
- Weekly session are arranged together via email or phone.
- Missed sessions are charged, as part of your commitment to the counselling process.
5. Fees & Payment
- Fees are agreed in advance, before your first session.
- If paying by BACS, payment is due within 7 days of the invoice date.
- If paying by cash, payment is taken during the session.
6. Disclaimer
- While Helen Martin is a qualified BACP-registered counsellor, therapy outcomes can vary and are not guaranteed.
- This website may contain links to third-party sites (e.g. directories). Helen Martin Counselling is not responsible for the content or privacy practices of those sites.
7. Intellectual Property
- All content on this website, including text, images, and branding, is the property of Helen Martin Counselling unless otherwise stated.
- You may not reproduce or distribute any content without written permission.
8. Changes to Terms
Helen Martin Counselling reserves the right to update these terms at any time. Changes will be posted on this page.
9. Contact
If you have any questions about these terms, please contact:
? Email: [email protected]
? Location: Basingstoke, Hampshire